1. Introduction to Cookie Policy
Welcome to Dolly Casino. Our primary goal is to provide you with seamless, safe, and highly personalized entertainment while using our gambling platform. To achieve this goal, our website, like most professional websites in the world, uses cookies and other similar tracking technologies.
This Cookie Policy is an integral part of our overall Privacy Policy. It has been created to explain to you clearly, transparently, and comprehensively what these technologies are, how we use them, why they are necessary for the proper functioning of a modern online casino, and how you can manage them yourself directly from your device.
2. What Are Cookies?
Cookies are very small text files that are downloaded and saved on your desktop, laptop, smartphone, or tablet when you visit our website. These files are created by your web browser and act as a sort of "memory" for the website. Thanks to them, our platform is able to recognize your device during subsequent visits and tailor the displayed content to your previous preferences.
We distinguish two basic types of cookies in terms of their storage time:
- Session cookies: These are temporary files that exist on your device only during an active browser session. They are automatically and permanently deleted when you close the browser window. They are critical to maintaining your login status when moving between different sections of the casino.
- Persistent cookies: These are files that remain on your device for a predetermined time (defined in the file parameters) or until you manually delete them. They allow us to remember your settings (e.g., preferred language) for future visits.
3. What Categories of Cookies Do We Use?
To maintain full transparency of our activities, we have divided the cookies used by Dolly Casino into four main categories. Each of them performs a different, specific function in the ecosystem of our platform.
A. Essential (Technical) Cookies
These cookies are absolutely required for the proper and safe functioning of our website. Without them, using Dolly Casino would simply be impossible. They are responsible for fundamental processes such as site navigation, access to secure areas of the website, logging into a player's account, identity verification, and correct processing of financial transactions (deposits and withdrawals). Due to their critical nature for security, these cookies cannot be disabled in our systems.
B. Analytical and Performance Cookies
This type of technology allows us to collect aggregated, fully anonymous statistical data on how players use our platform. We analyze, among other things, which sections of the casino (e.g., slots, live casino) are visited most often, where the website traffic comes from, and whether users encounter any errors during gameplay. With this information, we are able to constantly optimize the site's code, speed up its loading, and eliminate potential technical problems, which directly translates into a higher level of comfort during your game.
C. Functional Cookies
Functional cookies are designed to make using our service much easier for you. They allow our platform to remember your individual choices and preferences. This may include remembering your username (to speed up logging in), your chosen interface language (e.g., English), your preferred billing currency, and the graphic layout of the website. Thanks to them, your next visit is more personalized, and you don't have to configure your settings from scratch every time.
D. Marketing and Tracking Cookies
We use these types of files to provide you with advertising and promotional content that is best matched to your interests and playing style. They can be used to track the effectiveness of our online advertising campaigns, limit the number of times you see the same advertisement, and present personalized offers (e.g., dedicated bonuses or free spins). We cooperate with carefully selected marketing partners in this regard.
4. Technologies Similar to Cookies
In addition to traditional cookies, Dolly Casino may occasionally use other related tracking technologies that perform similar functions. These include web beacons, tracking pixels, and local storage objects (Local Storage HTML5). These technologies are primarily used to verify whether the promotional messages we send have been opened, and to store a larger amount of data on the client side, which is necessary for the correct and smooth operation of complex mechanics in modern casino games.
5. Third-Party Cookies
Please note that we cooperate with leading third-party service providers on the market. When you use Dolly Casino, cookies may be placed on your device not only by our domain (First-Party Cookies) but also by our technological partners (Third-Party Cookies). Such partners primarily include renowned casino software providers (studios creating slot games and live tables), providers of secure payment gateways, and operators of independent analytical tools. Restricting these cookies may affect the availability of certain games in our portfolio.
6. Purpose of Using Tracking Technologies
In summary, Dolly Casino implements a cookie policy for the following reasons:
- Maintaining a secure, continuous, and encrypted player session.
- Detecting and preventing unfair practices, financial fraud, and money laundering.
- Guaranteeing the smooth operation of complex, graphically rich browser games.
- Tailoring bonuses, promotions, and recommended games to your individual profile.
- Meeting strict licensing requirements regarding logging user activity on gambling platforms.
7. Managing Cookies and Your Choices
We give you full control over how your device handles cookies. Most modern web browsers are configured by default to accept cookies. However, you have the option to change these settings at any time. You can block the acceptance of new cookies, delete existing ones, or set your browser to inform you every time a website tries to save a new cookie.
To manage your preferences, you need to go to the privacy and security settings in your web browser. Detailed instructions on how to do this can usually be found in the "Help" section of your specific browser.
Important Warning: We would like to clearly state that completely blocking or deleting cookies, especially those belonging to the "Essential" category, will highly likely cause serious problems with the functioning of Dolly Casino. This may result in the inability to log into an account, problems with making deposits, or even blocking access to real-money gameplay. For security reasons, our systems must be able to verify the identity of the device from which the connection is established.
8. Privacy Protection and Cookies
We ensure that the information collected using cookies rarely contains data that could directly and undeniably identify you as a specific individual (such as your name or exact address). They are usually linked to the unique identifiers of your device, browser, and your player account in our internal databases. Any information collected in this way that could be classified as personal data under applicable law is processed maintaining the highest cryptographic standards and is subject to the strict rules described in our Privacy Policy.
9. Updates to This Document
The online gambling industry and digital privacy regulations are dynamically evolving. Therefore, Dolly Casino reserves the full right to periodically update and modify this Cookie Policy. Changes may be dictated by the implementation of new technologies on our platform, the expansion of cooperation with new game providers, or adaptation to the latest legal directives. We always encourage you to regularly visit this subpage to familiarize yourself with the latest information regarding our practices.
10. Contact and Additional Information
If, after reading the above document, you still have any questions, doubts, or comments regarding how Dolly Casino uses cookies and related tracking technologies, we remain at your full disposal. We encourage you to contact our qualified Customer Support Department or directly with our internal Data Protection Officer via the support channels available on the site. We guarantee professional help and comprehensive answers to any technical and legal queries related to your privacy in our casino.